I just read the reviews - I could not disagree more. The customer service is fine, they certainly get to know their regular customers like any other retail store. I am treated better at Oswalds than Lowes or Home Depot, but I sure appreciate spending dollars that I know will stay local, and Oswalds guys load up what I buy! Go to Lowes and buy lumber or anything else for that matter, there is NO ONE to help me load up! They scatter like rats when they see you with a lumber cart full of heavy stuff! So I like Oswalds and I will keep buying my building materials there.
Love this place
Customer service people are rude all the time, always have an attitude with me when I call or go in. They always act like its a chore to help me, like the questions I have are a hassle. Having said that, their prices are reasonable and they usually have what I am looking for. Just don't look for service with a smile at this place.
I didn't shop here but delivered a load of lumber. It was one of the fastest times I have been ever been unloaded and they were friendly.
This place has more than the local Ace but nowhere near what you'll find at Home Depot or Lowes. You almost always have to search someone down to help you because everyone sits behind the same counter and they left me in a bind on my last paint project as I needed another gallon of "brown" paint but they were out of black and couldn't make the mixture. Told me it would be in the next morning but it wasn't...nor the afternoon. Kinda not what you want to happen in the middle of painting and who runs out of a
basic color for mixing paint for days? Oh, and if you buy a lot, plan on carrying all of those items yourself to your car with your hands because they don't offer bags! You know, those things that cost .0002 cents a bag.....too many chiefs and not enough Indians!
Oswald Wholesale Lumber is a US Hardware Store based in Batesburg Leesville, South Carolina. Oswald Wholesale Lumber is located at 6707 Augusta Hwy, Batesburg-Leesville, SC 29070, USA.
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